Shipping policy

TIME TO CHANGE ORDER INFORMATION!

Customers have 24 hours to give any new updates to the order from changing the size, quantity, color, shipping address, or request to cancel the order.
After 24 hours, we cannot accept the above requirements because the order has gone into production.
Hope customers can understand and make the best decision!

HOW DO I KNOW THE STATUS OF MY ORDER?

Customers will get the order information updated by email.

Is the order produced yet?

As you have also seen, our production process has clearly stated that after placing an order we will confirm and wait for 24 hours for the customer to change the order or change the shipping address. Therefore, after 24 hours, we will proceed to order production.

HOW MUCH DOES SHIPPING COST?

We charge $4.99 + $3 for each addition items for US shipping and $6.99 + $3.99 for each addition items for Rest of the worlds shipping.

SHIPPING & HANDLING

We process orders on business days which are Monday through Friday, Eastern Standard-Times, and exclude holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
Production: Processing Time: 1-2 days* (in regular seasons) or more depends on holiday seasons.
Estimated Delivery: 7-14 days* (in regular seasons) or more depends on holiday seasons.

ORDER TRACKING

You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 3-5 days for the carrier to scan your package into their system.
If you attempt to track your package and there is no information available that just means the carrier has not processed your package yet. When the package is scanned into their system, tracking events will populate on the tracking page.